TPG Customer Satisfaction Survey
Please rate TPG overall as a POS
Printer Supplier:
5 - Excellent
4 - Very Good
3 - Good
2 - Fair
1 - Poor
TPG Product Performance:
5 - Excellent
4 - Very Good
3 - Good
2 - Fair
1 - Poor
TPG Product Pricing:
5 - Excellent
4 - Very Good
3 - Good
2 - Fair
1 - Poor
TPG Product Availability:
5 - Excellent
4 - Very Good
3 - Good
2 - Fair
1 - Poor
TPG Customer Service:
5 - Excellent
4 - Very Good
3 - Good
2 - Fair
1 - Poor
TPG Website:
5 - Excellent
4 - Very Good
3 - Good
2 - Fair
1 - Poor
How did you hear of TPG? (Choose One)
Already use and/or sell TPG products
Familiar but don't use and/or sell
Web
Tradeshow
Friend or Colleague
Advertisement in trade publication
Other
If other please specify:
What do you do? (Choose One)
Retailer
Financial Institution
ISV
VAR
Distributor
Other
If other please specify:
Why did you visit the website today?
(Select all that apply)
Product info
Contacts
Service/Technical support
Download driver
Download literature
Download utility
Download software
Where to buy
Other
If other please specify:
Did you find what you needed?
Yes
No
If no please explain:
What kind of follow-up would you prefer? (Choose One)
Email
Telephone
Direct mail
Personal visit
None
What brand(s) of POS receipt printer(s) do you currently use/sell?
(Check all that apply)
Addmaster
Citizen
Epson
Ithaca
Micros
Samsung/Bixilon
Star
PerTech
TPG
What POS application do you use?
(Check all that apply)
Retalix/StoreNext
Fiserv
Metavante
NCR
IBM
Other
If other please specify:
To serve you better, please enter your
contact information:
First Name
Last Name
Street 1
Street 2
City
State
Postal Code
Province
Country
Telephone
*Email
sign me up for future correspondence
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