Support Videos

Introducing CognitiveTPG's series of instructional set up and support videos for its Point of Sale & Hybrid printers.

Simply click on the play button at the buttom of the image to run the video. [Videos are in flash format - if you do not have flash installed it will automatically prompt you to install it]

If you have any questions and/or comments please email us at tsupport@cognitivetpg.com

Support Video - How to ensure that your Driver is properly installed on your system

*Click on the button to the right of the play bar and left of the volume bar to display video in full screen

Support Video - How to properly installed your printer using Windows print system

SUPPORT FAQ Drivers & Downloads Warranty Statement Compliance and Certification Warranty Registration RMA Information Spare Parts Support Videos