CognitiveTPG printers are known for their reliability which is why we offer market leading warranties. Even so, it still makes sense to hold spares ready for any eventuality that may cause down time and loss of production.Please contact one of our Authorized Service Representatives for information on purchasing or replacing spare parts for your CognitiveTPG printer or for information on extended maintenance contracts. Please note that only designated CognitiveTPG Service and Repair facilities are authorized to replace spare parts in warranty printers. United StatesToll Free: 800-732-8950 ext. 4Direct: 607-274-2500 ext. 4Email: support@cognitivetpg.comRMA: click here to fill out formEuropeMaxa Technologies Ltd Tel: +44 (0) 161 942 7850Fax: +44 (0) 161 927 7664Email: info@maxatec-europe.comhttp://www.maxatec-europe.com/Request an RMA from Maxa TechnologiesAustraliaDH TechnologyTel: 02 9472 7100Fax: 02 9472 7125www.dhtechnology.comCanadaBlueStar Canadahttp://ca.bluestarinc.com/index.php?lang=en Tel: (514) 344-0004 Toll free: (800) 317-2323montreal@bluestar.ca JapanCJP Technology, Inc.Tel.:/Fax: 714-535-0185E-mail: msawataki@msn.comwww.cjptech.com