RMA Information

CognitiveTPG is committed to providing our worldwide customers the best possible repair service. We offer repair and maintenance for your Cognitive and TPG products through our network of factory-trained and certified partners. You may choose from the following service options:

• Repairs performed while the printer is under limited warranty are done free of charge.
• All other repairs will be charged.
• Before a printer can be repaired, a CognitiveTPG Technical Support Representative must issue an RMA Number.  Please fill out the RMA Form to obtain an RMA Number. 

For additional information on Repairs call 800-410-1827 extension 3 or direct 607-274-2490 extension 3.